Privacy Policy (Personal Information Protection Policy)
TOKYO SAKE BASE (hereinafter referred to as "the Shop") has established the following privacy policy to ensure compliance with the Personal Information Protection Law and other guidelines regarding the handling of personal information obtained by the Shop. TOKYO SAKE BASE (hereinafter referred to as "the Shop") has established the following privacy policy to ensure compliance with laws and other guidelines regarding the protection of personal information obtained by the Shop.
This privacy policy applies only to the Shop.
1. business information
Store Name: TOKYO SAKE BASE
Corporation name: Vesper Corporation
Address: 604 Tokyo Ginza Building, 6-12-2 Ginza, Chuo-ku, Tokyo
Representative: Asaga Takumi
2. personal information
Personal Information" means "Personal Information" as defined in the Act on the Protection of Personal Information (Act No. 57 of 2003, hereinafter referred to as the "Personal Information Protection Act"). The term "personal information" refers to "personal information" as defined in the Act on the Protection of Personal Information (Act No. 57 of 2003).
3. how personal information is obtained
When a user purchases a product in our store, we may ask for personally identifiable information such as name, date of birth, address, telephone number, e-mail address, and credit card number.
We may also obtain your name, telephone number, and e-mail address when you submit an inquiry form or comment.
4. purpose of use of personal information
The purposes for which we use personal information obtained from users are as follows
a. To manage and reference orders, and to ship and reference products
b. For after-sales service of products
c. To provide information on new products and services, and to notify users of campaigns
d. To analyze information such as browsing and purchasing history to inform users of suitable products
e. To respond to inquiries
f. To identify users who have violated the Terms of Use or who have used the service for an unauthorized or improper purpose, and to refuse their use of the service.
5. change of purpose of use
The Shop may change the purposes for which personal information is used, provided that such changes are relevant to the purpose of use before the change. If a change is made, we will notify you of the purpose of the change and the details of the change, or make a public announcement on the Shop.
6. prohibition of provision of personal information to third parties
We will appropriately manage personal information obtained from users and will not disclose it to third parties except in the following cases
a. With the user's consent
b. When disclosing personal information to a subcontractor in order to provide services requested by the user.
c. When disclosure is required by law in response to a request from a government agency, municipality, or local public body
d. When disclosure is necessary for the protection of life, body, or property, and when it is difficult to obtain the user's consent.
7. disclosure of personal information
When a user requests disclosure of his/her personal information, the Shop will promptly respond to the request after confirming the identity of the user. However, this does not apply to cases in which disclosure would result in any of the following. If we decide not to disclose the information, we will promptly notify the user to that effect.
a. If there is a risk of harm to the life, body, property, or other rights or interests of the person concerned or a third party
b. If there is a risk of causing significant hindrance to our business
c. If it is in violation of any other laws or regulations
Notwithstanding the above, in principle, we do not disclose non-personal information, such as historical and characteristic information.
8. correction or deletion of personal information
If there is an error in your personal information that we have in our possession, you may request that we correct, add, or delete your personal information. Please contact us using the inquiry form.
If we receive a request from a user to correct, add, or delete his/her personal information, and we deem it necessary to respond to the request, we will promptly correct or delete the relevant personal information. In addition, we will promptly notify the user when we make the correction or decide not to make the correction.
9. suspension of use of personal information
When we receive a request from a user to stop the use of personal information obtained from the user on the grounds that the personal information is handled outside the scope of the previously announced purposes of use or that the information was obtained illegally, we will promptly conduct the necessary investigation after confirming the identity of the user. We will promptly conduct the necessary investigation after confirming the identity of the user. Based on the results of the investigation, we will immediately suspend the use of the personal information and notify the user to that effect. If we decide not to suspend the use of personal information, we will also promptly notify the user to that effect.
10. improvement, review and disposal of personal information
The Shop will periodically inspect the handling of personal information, and will make improvements and revisions as appropriate. When the need to retain personal information is no longer necessary in light of the purpose of use, personal information will be deleted or disposed of. In such cases, we will take into consideration the risk of leakage of personal information to outside parties and use appropriate methods.
11. compliance with and review of laws, regulations and norms
The Shop will comply with Japanese laws and regulations regarding the personal information it collects, and will review and improve this policy as appropriate. Any changes to this policy will be announced by posting the changes on this page.
12. contact information
If you have any inquiries or complaints regarding our store's handling of personal information, please contact us using the Inquiry Form.
13. date of enactment or revision of privacy policy
Enacted: October 1, 2024